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Flight Delay Compensation in Canada

You can claim APPR compensation when the disruption was fully within the airline's control, was not required for safety, and caused you to arrive at least three hours late. You must also have been told about it 14 days or less before departure and submit your written claim within one year.

Compensation is based on your arrival time at the final destination, not the departure delay or time spent at the gate. The minimum amounts below apply per passenger.

Disruption Length*Compensation Range
3 to under 6 hours late$125–$400 CAD
6 to under 9 hours late$250–$700 CAD
9 hours or more late$500–$1,000 CAD

*Disruption length is scheduled vs actual arrival at your final destination — not gate wait time. Compensation does not include expense reimbursement (meals, hotel), which may be owed in addition.

Major Canadian Airport Disruptions From the Last Week.

In the last 7 days, 77 tracked flights met the three-hour arrival threshold across major Canadian airports (including Toronto, Vancouver, and Montréal). Their potential APPR compensation bands total $33,750. Across all tracked disruptions, that represents 395.5 total delay hours and 0 cancellations requiring individual review. Final eligibility still depends on the cause of each disruption.

Major Canadian Airports · Disruptions

Start a claim from one of the flights below.

Flight Date
Scheduled
Airline
Flight
From
To
Delay
Aug 2207:44WestJetWS731TorontoVancouver4h 52mSee if you're owed up to $400Aug 22, flight WS731 from Toronto to Vancouver, scheduled 07:44, delay 4h 52m. See if you're owed up to $400. Start a claim for this flight.
Aug 2207:30WestJet EncoreWR3739CalgaryCalgary5h 52mSee if you're owed up to $400Aug 22, flight WR3739 from Calgary to Calgary, scheduled 07:30, delay 5h 52m. See if you're owed up to $400. Start a claim for this flight.
Aug 2207:15WestJetWS137CalgaryVancouver5h 10mSee if you're owed up to $400Aug 22, flight WS137 from Calgary to Vancouver, scheduled 07:15, delay 5h 10m. See if you're owed up to $400. Start a claim for this flight.
Aug 2207:01Air CanadaAC313MontrealVancouver3h 43mSee if you're owed up to $400Aug 22, flight AC313 from Montreal to Vancouver, scheduled 07:01, delay 3h 43m. See if you're owed up to $400. Start a claim for this flight.
Aug 2206:30Air CanadaAC131TorontoVancouver3h 36mSee if you're owed up to $400Aug 22, flight AC131 from Toronto to Vancouver, scheduled 06:30, delay 3h 36m. See if you're owed up to $400. Start a claim for this flight.
Last Updated Aug 23, 2026, 1:01 p.m. UTC

How Much Money Can You Get?

Large airlines must pay $400 for a delay of 3 to under 6 hours, $700 for 6 to under 9 hours, and $1,000 for 9 hours or more. Small airlines must pay $125, $250, and $500 for the same delay bands.

These are minimum amounts in Canadian dollars. Each eligible passenger makes a separate claim, so remember to include every traveller on the booking.

Which Flight Delays Qualify?

  • Crew, scheduling, or other operational decisions that were fully within the airline's control and not required for safety
  • A missed connection that leaves you 3+ hours late at your final destination because of a qualifying first-flight delay
  • A cancellation that meets the same control and safety tests and leaves you 3+ hours late after rebooking

Mechanical problems need a closer look. Some are within the airline's control but required for safety, which can trigger assistance and rebooking rights without cash compensation. The airline's label is not always the final word; ask for the specific reason in writing.

When Compensation Usually Does Not Apply

  • Weather, including storms and unsafe flying conditions
  • Air-traffic control decisions or airport system issues
  • Medical emergencies, security incidents, labour disruptions, or hidden manufacturing defects
  • Safety-related issues, even when within airline control
  • You arrived less than three hours late
  • You were notified more than 14 days before departure

Cash compensation, assistance, and rebooking are separate rights. A disruption outside the airline's control may still give you rebooking or refund rights, but it does not generally require the airline to provide meals or a hotel.

Meals, Hotels, Rebooking, and Refunds

If the disruption is within the airline's control, including when required for safety, assistance can begin after a two-hour wait when you were notified less than 12 hours before departure. This can include reasonable food and drink, communication access, and overnight accommodation with transportation.

Rebooking and refund rules apply more broadly and depend on the cause, length of the disruption, and whether you still need to travel. Keep receipts for reasonable out-of-pocket expenses and ask the airline what it will cover before paying when possible.

How to Claim Flight Delay Compensation

  1. Save your flight number, travel date, booking reference, and scheduled and actual arrival times
  2. Ask the airline to confirm the reason for the disruption in writing and keep its emails or text messages
  3. Submit a written compensation claim to the airline that operated the disrupted flight within one year
  4. Expect the airline to pay or explain its refusal within 30 days; if needed, escalate the dispute to the Canadian Transportation Agency

For a step-by-step walkthrough, read how to claim flight delay compensation.

How TripFix Helps You Start

Think your delay qualifies? Start your claim with TripFix now. In chat, Goose will ask what happened and collect your booking confirmation or itinerary. Goose checks available flight records, gathers the claim facts, provides a preliminary estimate of what may be owed, and prepares a claim brief for you to review and authorize. Once complete, your file is submitted to TripFix for human review. Starting and assessment are free; if your claim proceeds, there is no fee unless compensation is recovered.

Not Sure If You Qualify?

Start with TripFix by telling Goose what happened and uploading your booking confirmation or itinerary. Goose checks available flight records and prepares a claim brief for you to review. Starting and assessment are free; if your claim proceeds, there is no fee unless compensation is recovered.

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